Terms of service.
Effective Date: [Insert Date]
Last Updated: [Insert Date]
Welcome to Coastal Magnets (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website located at [www.coastalmagnets.com] (the “Site”) and all related services, including the design, sale, and delivery of custom magnets (collectively, the “Services”).
By accessing or using the Site or placing an order, you agree to be legally bound by these Terms. If you do not agree, do not use the Site or our Services.
⸻
1. Eligibility
By using our Site or Services, you represent and warrant that:
• You are at least 18 years of age or the age of majority in your jurisdiction.
• You have the legal capacity to enter into a binding contract.
• All information you provide is accurate, current, and complete.
We reserve the right to refuse service to anyone, at any time, for any reason.
⸻
2. Custom Orders and User-Submitted Content
You are fully responsible for the content (including text, images, logos, designs) you submit for your custom magnet order.
By submitting content, you warrant and represent that:
• You own or have the right to use all intellectual property rights in the submitted content.
• Your content does not infringe upon or violate any third-party rights, including copyright, trademark, privacy, or publicity rights.
• Your content is not defamatory, obscene, offensive, or unlawful in any jurisdiction.
We reserve the right to reject any design, artwork, or content at our sole discretion, with or without explanation.
Indemnification: You agree to fully indemnify, defend, and hold harmless [Coastal Magnets], its affiliates, directors, officers, employees, and contractors from and against any and all claims, damages, liabilities, losses, or expenses (including attorneys’ fees) arising out of or related to your submitted content or your violation of these Terms.
⸻
3. Proofs, Approvals, and Production
If we provide a proof, it is your responsibility to review it thoroughly. By approving a proof, you accept full responsibility for:
• All spelling, grammar, image placement, colors, and design elements.
• Any errors or omissions that may appear after production.
No refunds or reprints will be provided for errors approved by the customer.
⸻
4. No Refund Policy on Custom Products
Due to the personalized nature of our products, all custom magnet sales are final. We do not offer refunds, returns, or exchanges except in the case of:
• Defects in manufacturing
• Incorrect items sent (not matching approved proof)
A mistake was made on our part
If you receive a defective or incorrect product, you must notify us within 7 days of delivery with clear photographic evidence. We reserve the right to decide whether to remake, refund, or reject your claim.
⸻
5. Payment Terms
All prices are in [US dollars] and must be paid in full at the time of purchase. We use secure third-party payment processors. You agree that we are not liable for any payment processing issues or data breaches related to those third parties.
We reserve the right to modify pricing at any time without notice.
⸻
6. Shipping, Delays, and Risk of Loss
Estimated shipping times are provided as a guideline only. We do not guarantee delivery dates.
Once your order is shipped, We are not responsible for delays, loss, or damage caused by third-party carriers, weather, or customs.
Make sure your shipping information is accurate. We are not liable for lost packages due to incorrect addresses.
⸻
7. Intellectual Property Rights
All Site content (including logos, designs, images, text, and code) is owned by or licensed to [Coastal Magnets] and is protected by copyright, trademark, and other laws.
You may not:
• Reproduce, distribute, or exploit any part of the Site or Services without our prior written consent.
• Use our intellectual property in a manner that harms our brand or misrepresents your relationship with us.
⸻
8. Disclaimers and Limitation of Liability
THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
We make no guarantees, warranties, or representations—express or implied—regarding:
• The accuracy or reliability of the Site or Services
• The quality or durability of any product
• That the Site will be error-free, secure, or uninterrupted
To the maximum extent permitted by law, [Coastal Magnets] shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use (or inability to use) the Site or Services. Our maximum liability shall not exceed the total amount paid by you for the specific order in dispute.
⸻
9. Force Majeure
We are not responsible for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to: natural disasters, pandemics, supply chain disruptions, labor disputes, government actions, or failures of telecommunications systems.
⸻
10. Termination
We may terminate or suspend your access to the Site or Services at any time, without notice or liability, for any reason, including violation of these Terms.
All provisions which by their nature should survive termination (such as limitations of liability, disclaimers, and indemnification) shall survive termination.
⸻
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of [California], without regard to its conflict of laws rules.
Arbitration Clause (Optional but Recommended):
Any dispute or claim arising out of or related to these Terms or your use of the Services shall be resolved through binding arbitration in [Pacifica/California], under the rules of the American Arbitration Association. You waive the right to participate in class-action lawsuits or class-wide arbitration.
⸻
12. Modifications
We reserve the right to modify these Terms at any time. Changes will become effective immediately upon posting to the Site. It is your responsibility to review the Terms periodically.
Your continued use of the Site or Services after changes are posted constitutes your binding acceptance of the updated Terms.
⸻
13. Contact Information
For questions, concerns, or legal notices, contact us at:
[Your Business Name]
Email: coastalmagnets@gmail.com
Instagram: coastal_magnets
Facebook: Coastal Magnets
⸻